Effective Date: April 1, 2023
Last Updated on: June 4, 2026
This privacy notice ("
Notice") explains how Drivetrain AI, Inc. and its affiliates or subsidiaries ("
Drivetrain", "
We", "
Us", or "
Our") collect, use, disclose, retain, and otherwise process Personal Data. This Notice applies where Drivetrain acts as a Controller in relation to Personal Data collected through its Website(s), marketing activities, billing, recruitment, demo requests, events, support, and other business interactions. Where Drivetrain processes Personal Data contained in Service Data on behalf of a Subscriber or customer through the Service(s), Drivetrain acts as a Processor or service provider, and such processing is governed by the applicable agreement, Terms, and Data Processing Agreement, as applicable.
1. DEFINITIONS
Terms not specifically defined herein shall have the meaning ascribed thereto in the Terms.
1.1. “
Controller” means the natural or legal person, public authority, agency, or other body
which alone or jointly with others, determines the purposes and means of the processing of Personal
Data.
1.2. “
End-User” means any person or entity with whom the User interacts using the Service(s).
1.3. “
Personal Data” means any information relating to an identified or identifiable natural
person; an identifiable natural person is one who can be identified, directly or indirectly, in particular
by reference to an identifier such as a name, an identification number, location data, an online
identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic,
cultural or social identity of that natural person.
1.4. “
Processor” means a natural or legal person, public authority, agency, or other body which
processes Personal Data on behalf of the Controller.
1.5. “
Service(s)” shall have the meaning ascribed to it in the Terms.
1.6. “
Subscriber” means the natural or legal person that has subscribed to the Service(s) by
agreeing to the Terms or signing any other agreement for the subscription and use of the Service(s).
1.7. “
Terms” means the Terms of Service at
https://www.drivetrain.ai/terms.
1.8. “
Website(s)” means the websites owned and operated by Us including
https://www.drivetrain.ai/1.9. “
Applicable Privacy Laws” means all applicable privacy, data protection, data security, and consumer privacy laws that apply to Drivetrain’s processing of Personal Data, including, where applicable, the CCPA as amended by the CPRA, U.S. state privacy laws, the GDPR, UK GDPR, Swiss DPA, and related implementing regulations.
1.10. “
AI/LLM Provider” means any third-party artificial intelligence, machine learning, or large language model service provider engaged by Drivetrain to support AI-assisted features of the Service(s), including providers used for inference, summarisation, analysis, or generation of requested outputs.
1.11. “
AI-Assisted Features” means features of the Service(s) that use artificial intelligence, machine learning, large language models, automation, or predictive analytics to generate summaries, insights, forecasts, recommendations, or other analytical outputs.
1.12. “
Customer Inputs” means prompts, queries, instructions, metadata, contextual information, selected Service Data, or other information submitted or made available by a Subscriber, User, or authorised personnel for use with AI-Assisted Features.
1.13. “
Service Data” means all electronic data, text, messages, emails, Personal Data, Customer Inputs, or other materials submitted to or processed through the Service(s) by or on behalf of a Subscriber, User, or End-User.
1.14. “
U.S. State Privacy Laws” means applicable U.S. state consumer privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act and similar state privacy laws, as amended or replaced from time to time.
1A.
OUR ROLE AS CONTROLLER AND PROCESSOR
Drivetrain acts as a Controller when it determines the purposes and means of processing Personal Data collected through its Website(s), marketing, billing, recruitment, demo requests, events, support interactions, and similar business activities.
Drivetrain acts as a Processor or service provider when it processes Personal Data contained in Service Data on behalf of a Subscriber or customer through the Service(s). In such cases, the Subscriber or customer is responsible for providing applicable notices, obtaining required permissions, and responding to End-User privacy requests, and the processing is governed by the applicable agreement, Terms, and Data Processing Agreement.
2
. HOW WE COLLECT, USE AND SHARE YOUR PERSONAL DATA
2.1. PERSONAL DATA THAT YOU PROVIDE US
What Personal Data We Collect
How We use Your Personal Data
Whom We share Your Personal Data with
Individual who is a Subscriber
Billing information, Name, Address, e-mail id
To enable Your subscription and collect the fees.
Third party payment processors who process payment information for Us but who are otherwise not permitted to store, retain or use such information;
User who is onboarded to use the Services on behalf of the Subscriber
Your contact information, such as Your full name, email address, unique identifiers such as username, account number or password.
● Creation of a User account, verification of a User’s identity and help a User log into Our Services.
● To communicate with a User regarding existing products and Services availed by Subscriber including notifications of any alerts or updates.
● To send the User information about Our other products or services, events, webinars or programs which may be of
interest to such User.
Third party partners who
assist Us in onboarding
You and providing Our
Services to You.
User who requests
customer support
Your name, usage
information or any other
Personal Data You may provide Us in the course
of such interaction.
To provide support in relation to Your use of Our Services
Third parties who assist Us in providing these support services.
User who submits certain information to Our Services, such as filling out a survey about their user experience or feedback.
Information You have provided as part of it.
Third parties who assist Us in providing these services.
Website users who enter
information in the landing pages used by marketing teams
Your contact information, such as Your full name, email, phone, location, country, business name and shipping address.
To inform, promote and sell Our Services to You.
Third parties who assist Us in providing these services.
Individual who registers for an event, webinar or contest;
Your contact information, such as Your full name, email, phone, location, and business name.
When You register through a registration form on Our Website, We may collect information such as company Website URL, IP address and location.
● To ensure that the event is conducted in a secure and effective manner.
● To inform, promote and sell Our Services to You.
● Sponsors of such
contests
● Third party organisers that assist Us with the
organisation of such
events, webinars,
contests.
Any individual who communicates with Us
● Your name or any other Personal Data You may provide Us in the course of such interaction.
● Unless prohibited by
law, We may record any
telephonic conversation
We have with You.
● To respond to Your queries or requests.
● To inform, promote and market Our Services to You.
Third parties who assist Us in providing these services.
Individual who requests a demo
Your contact information, such as Your full name, email, phone, business
name and shipping address.
● To give You the demo and
● To inform, promote and market Our Services to You.
Third parties who assist Us in providing these services.
Individual who applies for an employment opportunity with Us through Our online recruitment systems.
Your contact information, such as name, email address, mailing address, phone number; any other information You volunteer, including during any interview or Your interactions with Us and contained in the resume that You submit to Us.
To evaluate You for any
position that You have applied for or that We may consider You at the time that You submitted Your resume or on a later date.
● With external recruiters and organizations like those that do employee background checks on Our behalf and on behalf of Our group entities.
● Third parties whose products We use in maintaining a record of and evaluating You for the position applied
.svg){kind=small}
